JetGuide Terms of Service

JetGuide, Inc. | Effective: March 24, 2026 | Last Updated: March 24, 2026

These Terms of Service govern your access to and use of JetGuide's AI-powered type rating training platform, website, and associated services. By creating an account or using the Service, you agree to be bound by these Terms.

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§1 & §2

Eligibility & Accounts

§1 — Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding contracts. By using JetGuide you represent that you meet these requirements.

The Service is designed for:

  • Certificated pilots
  • Student pilots
  • Aviation training organizations

§2 — Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to notify JetGuide immediately of any unauthorized access or suspected security breach at support@jetguide.com.

JetGuide is not liable for any loss arising from unauthorized use of your account.

§3

Subscriptions & Payment

Individual Monthly

$25/month per aircraft type as selected at checkout. Additional aircraft types may be added at the same per-type rate.

Individual Annual

$240/year per aircraft type. Save by committing to an annual plan with the same per-type flexibility.

Enterprise & Part 141/142

Training Center licenses are governed by a separate Order Form. Contact JetGuide for institutional pricing.

Billing Policies

  • All fees are in US dollars and are non-refundable except as expressly stated
  • JetGuide reserves the right to modify pricing upon 30 days' written notice
  • Failure to pay may result in suspension or termination of access

Currency & Refunds

All fees are billed in USD. Fees are generally non-refundable except as expressly stated in these Terms.

§4

Acceptable Use

By accessing the JetGuide platform, you agree to the following usage restrictions. Violations may result in immediate account suspension or termination.

No Credential Sharing

Do not share your account credentials or provide access to unauthorized users under any circumstances.

No Content Redistribution

Do not reproduce, resell, or distribute JetGuide training content without explicit written authorization from JetGuide, Inc.

No Competing Products

Do not use the Service to develop competing products or services that replicate or substitute JetGuide's offerings.

No Reverse Engineering

Do not attempt to reverse-engineer, scrape, or extract the underlying AI models or training data from the platform.

No Malicious Content

Do not upload or transmit malicious code, spam, or any unlawful content through the Service.

No Misrepresentation

Do not misrepresent your certification status or training completion to a regulator or employer.

§5

Intellectual Property

All content on the JetGuide platform is the exclusive property of JetGuide, Inc. or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

Training Materials

All written training content, study guides, and reference materials are proprietary and protected.

AI Coaching Feedback

AI-generated coaching responses, oral exam simulations, and SMS question content are exclusively owned by JetGuide.

System Schematics

Aircraft system diagrams, schematics, and visual training aids are protected intellectual property.

Software & Platform

The underlying software, algorithms, and platform architecture are proprietary to JetGuide, Inc.

§6

Important Aviation Disclaimer

NOT a Replacement For

  • FAA-approved type rating training at a Part 141 or Part 142 training center
  • Instruction from a certified flight instructor (CFI) or check airman
  • Review of the POH, AFM, or approved training manuals
  • Compliance with any FAA regulation, ACS standard, or certificate requirement

Pilot Responsibility

Completion of JetGuide modules does not constitute completion of any FAA-required training, endorsement, or qualification.

Pilots are solely responsible for ensuring their training complies with all applicable FARs and their employer's operations specifications.

§7 & §8

Limitation of Liability & Disclaimer of Warranties

§7 — Limitation of Liability

To the maximum extent permitted by applicable law, JetGuide shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

  • Loss of profits
  • Loss of data
  • Loss of goodwill

JetGuide's total liability shall not exceed the amounts paid by you in the 12 months preceding the claim.

§8 — Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranty of any kind. JetGuide expressly disclaims all warranties, express or implied, including:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement

Use of the Service is at your own risk.

§9 & §10

Indemnification & Termination

01

Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless JetGuide, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses — including reasonable attorneys' fees — arising from your use of the Service or violation of these Terms.

02

JetGuide's Right to Terminate

JetGuide reserves the right to suspend or terminate your account at any time for violation of these Terms, with or without prior notice.

03

Your Right to Cancel

You may cancel your subscription at any time from your account settings. Upon termination, your right to access the Service ceases immediately. Your training history data may be exported upon request within 30 days of termination.

§11 & §12

Governing Law & Changes to Terms

§11 — Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Any dispute arising under these Terms shall be resolved by binding arbitration in Orange County, California, under the rules of the American Arbitration Association.

Either party may seek injunctive relief in a court of competent jurisdiction where appropriate.

§12 — Changes to Terms

JetGuide may modify these Terms at any time. We will provide at least 14 days' advance notice of material changes via email. Continued use of the Service after the effective date constitutes acceptance of the modified Terms.

§13

Contact Us

For legal inquiries, questions about these Terms, or any compliance matters, please reach out to JetGuide's legal team directly.

Mailing Address

JetGuide, Inc.
Attn: Legal
3007 East Harwell Road
Phoenix, AZ 85042

Legal Email

For account support and security concerns, contact: support@jetguide.com

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